Summary
Digital products can be copied once delivered, so refunds are given when a product does not work as described, not for a change of mind. We want you to be able to use what you bought.
When a refund is available
You can ask for a refund within 14 days of purchase if the product is not as described, a file is damaged, or it does not work as documented and we cannot fix it after you contact support.
Statutory rights
Where the law in your country gives you extra rights, such as a right to cancel an order, those rights are not affected by this policy.
Subscriptions
If you cancel a subscription, you keep access until the end of the paid period. Partial periods are not refunded unless the product was not as described.
How to request a refund
Send your order number and the reason through the contact page or to toolroomdigital@gmail.com. We reply within 48 hours and tell you the decision.
After a refund
Once a refund is issued, your access to the product and any license key for it ends, and you should stop using the files.